(800) 297-5379 info@mbaoutcome.com

About Our Team

Our leadership team is committed to your outcomes.


Erik Ballinger

Managing Partner
Erik has been a naval aviator, flown for major airlines and served in management positions in the defense and aerospace industries. He met Josh Millsapps while getting his MBA at the George Washington University.

  • Management & Operations 50% 50%
  • Clients & Contracts 25% 25%
  • Looking Forward 25% 25%

Joshua Millsapps

Senior Partner
Josh has spent more than 20 years working in management and technology consulting. He leads the development of MB&A’s ExAM product line available in the Salesforce AppExchange.

  • Delivering Outcomes 50% 50%
  • Building the next version of ExAM 40% 40%
  • Looking Forward 20% 20%

Charu Ragunath

Salesforce Practice Director
With more than 10 years of experience developing complex projects that touch everything from Facebook to Salesforce Charu provides real thought leadership that drives customer outcomes.

  • Implementation of Salesforce Solutions 60% 60%
  • Mentoring & Learning 20% 20%
  • Product Development 20% 20%

On Time. On Budget.

We know where you want to be and we know how to get there. Our team has the collective experience you can depend on to transform your organization. The bottom line is that we know how to deliver results.

Innovative Ideas

We aren’t your every day consulting company. We help your team innovate and transform. From building applications to critical implementations. Changing someones business starts from understanding it both now and where it needs to be tomorrow, next month and next year. We know how to get you to value.

Cloud Anybody?

Our team knows the Cloud. As a Salesforce ISV partner we can help change the way you do business in real time. Start thinking about how different you can be starting tomorrow.

Clear Communication

Delivering outcomes starts with listening better so we can deliver value earlier. With some coffee, a whiteboard and a commitment to working together we can help you be successful. We listen so we can deliver what you really want.

Recent Blog Posts

Learn from the top thought leaders in the industry.

How ExAM Enables Interconnectivity, APIs, and Customer Success

How ExAM Enables Interconnectivity, APIs, and Customer Success

MB&A apps are built on Salesforce, and they take an API-first approach to their platform – i.e., they make it easy for software to exchange data and functionality it’s easier for us to achieve our customer’s interconnectivity objectives. This ensures that existing processes (like a customer experience) can be easily plugged into new data and functionalities, and any software that needs to send or receive data adheres to those specifications when making requests.

Recent Projects

Learn from the top thought leaders in the industry.

Don't Be Shy. Get In Touch.

If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!