About

Millsapps, Ballinger & Associates (MB&A) is a technology company founded in 2011 by Joshua Millsapps and Erik Ballinger with the idea that driving outcomes for customers is paramount. Over a decade later, that has not changed. We empower our customers to collect, manage, and understand their data as it flows through operational processes inside and outside their organization. Our team of experts bring the experience of large consulting organizations, with the agility of an agile software development team, to our customers.

As MB&A has evolved, we have stayed true to our beliefs and our core mission. We deliver outcomes.

Leadership

Joshua Millsapps

Founder, Chief Executive Officer

Josh has spent more than 20 years working in management and technology consulting. Prior to MB&A he was a partner at Ironbridge and the founder of Response Consulting. He spends most days working with teams building the world’s greatest data collection and evaluation suite and building a world class organization capable of scaling to deliver it.

Alex Morrison

Chief Operating Officer

Alex brings more than 25 years of experience in operations, growth, and strategic partnerships in the telecommunications, media, education and workforce segments. Prior to MB&A, he was President of CAEL and SVP of Strategic Partnerships at Strada Education. Alex oversees MB&A’s operational and business development teams.

News

Centers of Excellence for Veterans and Airmen

MB&A has delivered scalable, compliant, and rapid mission modernization through low-code/no-code (LC/NC) Centers of Excellence at two of the federal government’s largest and most complex organizations — the Department of Veterans Affairs (VA) and the U.S. Air Force (USAF).

The result is a repeatable, platform-based CoE model that empowers federal agencies to:

-Replace legacy systems with secure, agile mission applications
-Accelerate time-to-impact while maintaining ATO compliance
-Embed technical mentorship to build digital and AI fluency internally
-Deliver better modern outcomes for Veterans, Airmen, and mission stakeholders

Creating a Sustainable Digital Ecosystem: Beyond the Platform

The VA’s approach to digital transformation represents more than just smart technology choices; it’s creating a sustainable ecosystem that empowers innovation while maintaining governance and security. This ecosystem approach stands in stark contrast to the traditional model of siloed applications, which are developed and maintained by individual contractors.

Medical Center Operations Transformed Through LC/NC

Across more than 1,200 VA healthcare facilities, environmental management and quality assurance processes were historically paper-based, labor-intensive, and inconsistent. Staff would conduct critical inspections using clipboards and checklists, manually enter data into spreadsheets, and struggle to generate meaningful reports or identify trends.

Customers

You are known by the company you keep. In the case of MB&A our customers have included some of the most complex organizations in the world. One of the things that got us into Salesforce in the first place was the desire to make our technology available to smaller organizations, schools, and non-profits. We love projects of all sizes and varying complexities…as long as they deliver outcomes!

"We were very lucky to work with the ExAM team to develop a personalized, tailored application for our program. The team was fantastic to work with – they truly listened to our needs, co-designed with us and our users, and were very attentive to completing tasks quickly and ahead of schedule. I give my highest recommendations for working with the ExAM team!"

"Their innovative ideas and impeccable customer service have helped enable ATK to perform at a very high level. They have been a pleasure to work with, and I would highly recommend them to others."

"The App is great. Able to very quickly and easily get out surveys and other assessment-type use cases. Robust app that allows you to do this with clicks not code. They have very good customer support and service. They are quick to help with whatever are needs are and continually make the app better. They have provided support to help us leverage the app to its fullest for all of our use cases. I would recommend using this for any use case where you are doing assessments, quality reviews, surveys, etc. They also are willing to update the app to meet your specific needs. Amazing company and app."

Careers

We aren’t your everyday company and we aren’t looking for average employees. We want rockstars and we treat our our employees like the rockstars they are. Do you know Salesforce inside and out and want to be a part of a team implementing and building products on the Salesforce AppExchange? Check us out.

Contracting Information

Contract Vehicles

GSA MAS (GS-35F-0220Y)

511210 – Software Licenses
54151HEAL – Health IT Services
514151S – IT Professional Services

SeaPort NXG

Subcontract Vehicles

DHS First Source II
NITAAC CIO-CS
NASA SEWP V / IV
OMNIA Partners
NASPO ValuePoint
Illinois Public Higher Education Cooperative (IPHEC)
Oklahoma DIR Contract # SW1056A
Texas DIR-TSO-4288
Educational Software Solutions and Services

(800) 297-5379

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Government