Salesforce
Salesforce is a widely utilized customer relationship management (CRM) platform, offering a range of cloud-based applications and services to assist businesses in managing their operations. Notably, Salesforce’s capabilities extend beyond the private sector, as it is also adopted by government agencies to enhance their operations and better serve citizens. MB&A delivers a comprehensive suite of tools and features that empower and extend the platform to support government employees to streamline processes, improve efficiency, and achieve superior outcomes on the Salesforce Platform.
Salesforce Services and Our Approach
- Center of Excellence (CoE)
- GovCloud
- Administration Services
- Consulting Services
- Customer Development
- Salesforce Apps
- Development Services
Salesforce Platform Expertise
We have experience with almost every Salesforce offering and we are especially adept in delivering outcomes against these core products.
Services
Analytics
Community
Sales
Platform
Why We Choose Salesforce
“Our company’s focus on Salesforce as the primary platform for everything we do is a key factor in our strong value proposition for our customers. Salesforce is embedded in our DNA, and this is evident in the solutions we deliver.”
Collect
Acquiring data is only the beginning. The true value of the ExAM Platform lies in its ability to track and adapt to customer experiences, ensuring you gather the data that matters most to your organization. This capability sets us apart in helping you evolve and stay ahead.
Manage
Our toolset is designed to categorize, score, and distribute your collected data, transforming it into actionable intelligence and ensuring it reaches the right individuals within your organization. The ExAM Platform is purpose-built to streamline this process, maximizing your organization’s efficiency.
Understand
Our platform excels in interconnecting and managing data, offering comprehensive reporting and dashboard capabilities. Additionally, it supports the generation of business documents in various formats (PDFs, PPTs, etc.). This enables you and your team to gain deeper insights into your data, enhancing your decision-making processes.
Salesforce Trail Guide
Salesforce Admin Saves City’s Winter Response
A few years ago, disaster nearly buried a state capital in more than just snow. A high-profile political VIP reportedly got stranded during a surprise snowstorm, and the city’s emergency response—and its mayor—faced intense public scrutiny. Roads were impassable, key government buildings shut down, and city operations ground to a halt. In the aftermath, one thing became clear: this couldn’t happen again. Not under this administration.
AI + Human-Supported Transformation for Government
This white paper will demystify the capabilities of Salesforce AI, explore the power of Data Cloud, and showcase how these technologies can make an almost immediate impact within federal, state, and local governments. We will dive into practical use cases that highlight the benefits of leveraging Salesforce for the Public Sector, with AI onboard.
OrangeSlices’ 2025 Elev8 GovCon honoree
We are excited to announce that we have just been recognized as an OrangeSlices’ 2025 Elev8 GovCon honoree!
The Federal GovCon sector continues to be one of the most complex and competitive marketplaces in the world and the consistent and long-term winners of today and tomorrow are those companies which understand they must not only bring to the table efficient and effective solutions, but also a corporate culture that demonstrates their own excellence, making them a beacon for talent, for partners, and for clients.
Delivering Outcomes
MB&A is focused on delivering world class products and services that help customers gather data, evaluate that data and use it to support business processes in Salesforce.
