Salesforce
Salesforce is a widely utilized customer relationship management (CRM) platform, offering a range of cloud-based applications and services to assist businesses in managing their operations. Notably, Salesforce’s capabilities extend beyond the private sector, as it is also adopted by government agencies to enhance their operations and better serve citizens. MB&A delivers a comprehensive suite of tools and features that empower and extend the platform to support government employees to streamline processes, improve efficiency, and achieve superior outcomes on the Salesforce Platform.
Salesforce Services and Our Approach
- Center of Excellence (CoE)
- GovCloud
- Administration Services
- Consulting Services
- Customer Development
- Salesforce Apps
- Development Services
Salesforce Platform Expertise
We have experience with almost every Salesforce offering and we are especially adept in delivering outcomes against these core products.
Services
Analytics
Community
Sales
Platform
Why We Choose Salesforce
“Our company’s focus on Salesforce as the primary platform for everything we do is a key factor in our strong value proposition for our customers. Salesforce is embedded in our DNA, and this is evident in the solutions we deliver.”
Collect
Acquiring data is only the beginning. The true value of the ExAM Platform lies in its ability to track and adapt to customer experiences, ensuring you gather the data that matters most to your organization. This capability sets us apart in helping you evolve and stay ahead.
Manage
Our toolset is designed to categorize, score, and distribute your collected data, transforming it into actionable intelligence and ensuring it reaches the right individuals within your organization. The ExAM Platform is purpose-built to streamline this process, maximizing your organization’s efficiency.
Understand
Our platform excels in interconnecting and managing data, offering comprehensive reporting and dashboard capabilities. Additionally, it supports the generation of business documents in various formats (PDFs, PPTs, etc.). This enables you and your team to gain deeper insights into your data, enhancing your decision-making processes.
Salesforce Trail Guide
Day 6 – Stocking Stuffers: Streamlining Inventory for Government Agencies
This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to Day 6 of the 6 Days of AI and CRM for Government Series, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.
Day 5 – Making Spirits Bright: Collaboration for Efficiency and Impact
This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to Day 5 of the 6 Days of AI and CRM for Government Series, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.
Day 4 – Santa’s Secret Weapon: Prioritizing Workflows for Efficiency
This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to Day 4 of the 6 Days of AI and CRM for Government Series, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.
Delivering Outcomes
MB&A is focused on delivering world class products and services that help customers gather data, evaluate that data and use it to support business processes in Salesforce.
