U.S. Department of Housing and Urban Development (HUD) Public and Indian Housing, Real Estate Assessment Center (PIH-REAC) lacked a standardized, automated inspection solution for conducting full or quality assurance Section 8 Housing Quality Standards inspections.
PIH’s mission is to ensure safe, decent, and affordable housing; create opportunities for residents’ self-sufficiency and economic independence; and assure fiscal integrity by all program participants.
REAC’s mission is to provide and promote the effective use of accurate, timely and reliable information assessing the condition of HUD’s portfolio; to provide information to help ensure safe, decent and affordable housing; and to restore the public trust by identifying fraud, abuse, and the waste of HUD resources.
PIH-REAC chose the Extensible Assessment Manager (ExAM4Enterprise.com) deployed on the Salesforce1 Platform. The solution includes a mobile inspection application and back office auditing and reporting. HUD is experiencing the following results and outcomes:
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