Market
Public Housing Inspections
Made Easier
Struggling with NSPIRE compliance, manual audits, and inefficient portfolios? Our Salesforce-powered platform delivers secure, scalable inspections, proven by HUD and other PHAs, to cut complaints, boost efficiency, and ensure audit-ready data.
Shift to Active Property Management
Public housing leaders feel overwhelmed by reactive inspections, data silos, and HUD scrutiny, leading to delays, tenant issues, and fiscal stress.
ExAM PM shifts you to proactive portfolio management with offline mobile tools, pre-built NSPIRE/HQS templates, scheduling, deficiency tracking, and real-time dashboards. All of these tools are built to ensure:
- Simple Interface
- Inspection Analytics Confidence
- Compliance Reporting Automation
- Warehouse Management
- Easy Deficiency Remediation
- Future Proof
Property Management made for Housing
Trusted by HUD and PHAs nationwide, ExAM PM replaces fragmented, manual processes with a unified, secure platform that scales with your mission. Transform reactive inspections and work scheduling into proactive portfolio management.
Inspections & Compliance Audits
Pre-configured protocols for:
- NSPIRE-V inspections
- HQS (Housing Quality Standards) assessments
- Custom audit templates
- Self-assessment workflows
- Quality and safety tracking
Remediation Scheduling & Approvals
- Scheduling: Schedule pre-inspections, inspections, and remediation from one place.
- Track deficiencies: See all of your deficiencies in one place and forecast year-over-year spend more accurately.
- Improved team collaboration: Through increased visibility and communication.
- Approvals: manually or automatically request approvals
- Warehouse & inventory management: Track inventory for maintenance use for use cases that include checking in and out, single-use, and perishable inventory.
Benefits & Impact
| Feature | Benefit |
|---|---|
Schedule and Approvals | Approval flows and cyclical automations help smaller teams handle backlogs more consistently and keep responsibilities from slipping across departments. |
Inspections | Pre-configured for instant compliance; extend to audits and self-assessments. |
Deficiency Remediation | Connect inspections findings to remediations so teams can manage deficiencies, coordinate follow-up, and keep timelines visible. |
Mobile/Offline Inspections | Inspectors work anywhere; syncs seamlessly for operational speed. Can support IOS and Android tablets and phones. |
Warehouse Management | Manage inventory request, provide pick list, create buy list, manage check-ins and check-outs, and create buy alerts for single-use/perishable stock to accelerate remediation to get ahead of backlogs. |
Vendor & Resident Portals | Engage stakeholders, reduce complaints, scale across buildings. |
Proven Results
HUD Validation
HUD’s PIH-REAC case study shows how our ExAM Platform standardizes Section 8 inspections, replacing manual processes with automated, scalable tools.
PHAs achieve results in weeks: better transparency, fewer violations, and optimized budgets amid tight fiscal pressures.
Real-World Impact
- Faster Inspections: Mobile and offline capabilities reduce inspection time by 40%
- Compliance Confidence: Pre-built NSPIRE templates ensure audit readiness
- Cost Savings: Streamlined workflows cut administrative overhead
- Stakeholder Satisfaction: Portals improve vendor coordination and resident communication
Pricing & Offers
30-Day Free Trial
- No credit card required
- Full feature access
- Personalized onboarding support
- No risk, cancel anytime
Subscription Plans
- 5 Users: $3,695/year – Perfect for small PHAs
- Custom Enterprise: Tailored pricing for larger portfolio
Customers
Challenges we hear from the industry?
- Manual inspection processes that slow operations and increase errors
- Data scattered across systems, making audit preparation stressful
- NSPIRE compliance requirements that demand constant adaptation
- Limited visibility into portfolio-wide quality and safety issues
- Reactive maintenance leading to tenant complaints and violations
- Difficulty engaging vendors and residents efficiently
Roles
Inspector
- Housing Inspectors
- NSPIRE Inspectors
- REACT Inspectors
- Heath/Safety Inspector
Schedulers/Operations
- Inspection Schedulers
- Maintenance Schedulers
- Housing Coordinators
Directors
- Director of Operations
- Housing Managers
- Senior Directors
- Compliance Directors
FAQ
Built on Salesforce
ExAM PM leverages Salesforce’s enterprise-grade platform to deliver:
- Federal-level security and compliance
- Seamless integration with existing Salesforce implementations
- Scalable architecture for PHAs of any size
- Unlimited Report types
About Us
Millsapps, Ballinger & Associates (MB&A) is a technology company founded in 2011 by Joshua Millsapps and Erik Ballinger with the idea that driving outcomes for customers is paramount. Over a decade later, that has not changed. We empower our customers to collect, manage, and understand their data as it flows through operational processes inside and outside their organization.
