MB&A is excited to attend PHADA Annual Conference, where our team will be meeting with housing authorities, inspection professionals, and industry leaders to discuss the future of inspections, compliance, and operational modernization under NSPIRE.
You can find us at Booth #14, where Josh, Alex, and Matt Crockett will be demonstrating ExAM PM and sharing practical strategies for helping agencies transition from HQS to NSPIRE with less disruption and greater operational visibility.
The Industry Shift from HQS to NSPIRE
As PHAs continue adapting to HUD’s NSPIRE standards, many agencies are facing similar operational and compliance challenges. The transition is not simply a checklist update — it requires changes to inspection workflows, reporting processes, inspector consistency, documentation practices, and long-term compliance management.
Across conversations with housing professionals, several common themes continue to emerge:
- Difficulty managing evolving NSPIRE requirements
- Increased pressure to improve inspection accuracy and consistency
- Limited visibility into inspection data and corrective actions
- Dependence on manual processes and disconnected spreadsheets
- Challenges preparing staff and inspectors for operational changes
These issues are driving many agencies to look for more modern, centralized inspection management solutions.
How ExAM PM Helps Agencies Modernize Inspections
At Booth #14, the MB&A team will be demonstrating how ExAM PM helps organizations streamline inspections and improve operational efficiency while supporting NSPIRE readiness.
Built on Salesforce, ExAM PM provides agencies with:
- Mobile-first inspection workflows
- Centralized inspection and compliance management
- Real-time visibility into deficiencies and corrective actions
- Improved reporting and operational transparency
- Standardized inspection processes across teams and properties
Rather than adding complexity, the goal is to simplify how agencies manage inspections, documentation, and compliance activities while reducing administrative burden on staff.
What We’re Hearing from PHAs
One of the most valuable parts of attending events like the PHADA Annual Conference is the opportunity to hear directly from PHAs about what they are experiencing in the field.
Many agencies are looking for practical guidance — not just technology demonstrations. They want to understand:
- What successful NSPIRE transitions actually look like
- How other agencies are preparing inspectors and staff
- Which operational changes create the biggest impact
- How to avoid common implementation mistakes
These conversations continue to shape how MB&A supports agencies as they navigate modernization efforts.
Visit MB&A at Booth #14
If you’re attending PHADA Annual Conference, stop by Booth #14 to meet Josh, Alex, and Matt to see ExAM PM in action.
Whether your agency is early in its NSPIRE transition or actively refining inspection operations, we’d love to discuss the challenges you’re facing, which approaches are working, and where the industry is headed next.
