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Category: MB&A

OrangeSlices’ 2025 Elev8 GovCon honoree

We are excited to announce that we have just been recognized as an OrangeSlices’ 2025 Elev8 GovCon honoree!

The Federal GovCon sector continues to be one of the most complex and competitive marketplaces in the world and the consistent and long-term winners of today and tomorrow are those companies which understand they must not only bring to the table efficient and effective solutions, but also a corporate culture that demonstrates their own excellence, making them a beacon for talent, for partners, and for clients.

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Collect. Manage. Understand.

Millsapps, Ballinger & Associates (MB&A) is a technology company founded in 2011 by Joshua Millsapps and Erik Ballinger with the idea that driving outcomes for customers is paramount. Over a decade later, that has not changed. We empower our customers to collect, manage, and understand their data as it flows through operational processes inside and outside their organization. Our team of experts bring the experience of large consulting organizations, with the agility of an agile software development team, to our customers.

As MB&A has evolved, we have stayed true to our beliefs and our core mission. We deliver outcomes.

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Unlocking Better Customer Experience in Government

At the recent Government Innovation Exchange hosted by Carahsoft and the Public Sector Network, industry experts gathered to discuss transforming customer experience (CX) in government. Among the standout voices was Joshua Millsapps, CEO of Millsapps, Ballinger & Associates (MB&A). With extensive experience in public and private sectors, Joshua shared actionable insights and practical strategies for enhancing CX in government.

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The Secret Weapon for Change-Averse Agencies? Low-Code/No-Code Drives Government Modernization

At the recent Government Innovation Exchange sponsored by Public Sector Network and Carahsoft, leaders from the public sector gathered not just to discuss digital transformation, but to dive into the emerging realm of low-code/no-code technologies and customer experience. Originally slated as a discussion on broader digital trends, the conversation quickly zeroed in on these accessible tech tools, change management, and the growing role of governance in driving sustainable technology innovations across the federal government.

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Cutting-Edge Digital Audits: The USDA’s Journey to Operational Excellence with the ExAM Platform

Millsapps, Ballinger and Associates (MB&A) in partnership with the United States Department of Agriculture (USDA) Laboratory Approval Programs Team leveraged cloud technology to responsibly scale and digitize laboratory audits migrating away from previously constructed, paper-based, and labor-intensive systems. With the implementation of MB&A’s ExAM platform, the USDA Laboratory Approval Programs have realized a measurable increase in efficiency, reducing time spent on administrative, recordkeeping, and reporting functions by 60% and reducing audit times by an average of 4 hours. As a result, customers are experiencing faster and more consistent service. With fewer resources, the Laboratory Approval Service (LAS) is championing operational excellence through better use of technology and shared solutions.

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Webinar Invite

Revolutionizing Government Operations: AI-Enhanced Inspections & Work Order Automation

May 21st, 2024

2:00 PM Eastern Time (US and Canada)

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