This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to The 6 Days of Christmas, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.
This white paper will demystify the capabilities of Salesforce AI, explore the power of Data Cloud, and showcase how these technologies can make an almost immediate impact within federal, state, and local governments. We will dive into practical use cases that highlight the benefits of leveraging Salesforce for the Public Sector, with AI onboard.
In this episode of ‘Rolling within MB&A,’ Alex Morrison and Joshua Millsaps share their experiences and insights from Dreamforce 2024. They discuss the conference’s impact on the public sector and how businesses and government agencies can leverage new Salesforce innovations.
We are excited to announce that we have just been recognized as an OrangeSlices’ 2025 Elev8 GovCon honoree!
The Federal GovCon sector continues to be one of the most complex and competitive marketplaces in the world and the consistent and long-term winners of today and tomorrow are those companies which understand they must not only bring to the table efficient and effective solutions, but also a corporate culture that demonstrates their own excellence, making them a beacon for talent, for partners, and for clients.
In its continuing efforts towards supporting the VA’s mission to enhance operational efficiency and safety at Veteran Affairs Medical Centers (VAMCs), MB&A is thrilled to announce its collaboration with over 15 additional VAMCs in states including California, Maine, Massachusetts, and Arizona.
Whether you work in government or the private sector, chances are you’ve interacted with low-code/no-code solutions. These technologies are pervasive, underpinning many everyday digital interactions.
At the recent Government Innovation Exchange hosted by Carahsoft and the Public Sector Network, industry experts gathered to discuss transforming customer experience (CX) in government. Among the standout voices was Joshua Millsapps, CEO of Millsapps, Ballinger & Associates (MB&A). With extensive experience in public and private sectors, Joshua shared actionable insights and practical strategies for enhancing CX in government.
The Remote Work Revolution: Navigating the Ups and Downs A closer look into how to succeed in a remote work environment. The tides of work
Millsapps, Ballinger and Associates (MB&A) in partnership with the United States Department of Agriculture (USDA) Laboratory Approval Programs Team leveraged cloud technology to responsibly scale and digitize laboratory audits migrating away from previously constructed, paper-based, and labor-intensive systems. With the implementation of MB&A’s ExAM platform, the USDA Laboratory Approval Programs have realized a measurable increase in efficiency, reducing time spent on administrative, recordkeeping, and reporting functions by 60% and reducing audit times by an average of 4 hours. As a result, customers are experiencing faster and more consistent service. With fewer resources, the Laboratory Approval Service (LAS) is championing operational excellence through better use of technology and shared solutions.
Millsapps, Ballinger and Associates (MB&A), a leading technology company serving private and public organizations, is proud to announce its new company mission, vision, values, and logo story. These updates reflect MB&A’s commitment to connecting customers’ missions to meaningful outcomes through technology and transforming operational processes by empowering organizations with the power of data.
Revolutionizing Government Operations: AI-Enhanced Inspections & Work Order Automation
May 21st, 2024
2:00 PM Eastern Time (US and Canada)
