by jmillsapps | Sep 22, 2020 | blog
As a leader, it’s critical to reflect on how you and your team talk about your customers’ behaviors, needs, requests, and issues during internal meetings. I say this because your narrative sets the tone for how your employees will interact with customers, not to...
by jmillsapps | Sep 17, 2020 | blog
Every few months, we carve out the time we need to focus exclusively on the features you’ve been asking us for, put in the R&D, and deliver new features that meet your needs and exceed your expectations. From both a provider and a customer standpoint, one of the...
by jmillsapps | Sep 10, 2020 | blog
Marking the transition from summer to fall, kids are returning to school, life is starting to ‘normalize’ in the wake of the pandemic, and many of us are reconsidering the way we work.Whether you’re a parent who needs to cram more into your day so that you can...
by jmillsapps | Aug 31, 2020 | blog, Recent News
Playing a key role in the Department of Housing and Urban Development’s (HUD) inspection efforts, MB&A's ExAM4Inspections.com Salesforce AppExchange has helped the Housing Choice Voucher Physical Inspections Team to conduct an average of 5,000 monthly...
by jmillsapps | Aug 31, 2020 | blog, Recent News
Playing a key role in the Department of Housing and Urban Development’s (HUD) inspection efforts, MB&A's ExAM4Inspections.com Salesforce AppExchange has helped the Housing Choice Voucher Physical Inspections Team to conduct an average of 5,000 monthly...
by jmillsapps | Aug 26, 2020 | blog
No doubt you’ve heard of the old adage, which is sometimes framed as a cautionary tale, that: “What gets measured gets done.” As in, be careful what you measure as it will be the major focus of effort and possibly not some other more important thing. After all, some...
