Why Government Agencies Focused on Modernization and Innovation Must Think Platforms, Not Projects

The landscape of government technology is shifting dramatically. While agencies have traditionally approached modernization through isolated projects and custom solutions, a new paradigm is emerging—one that prioritizes reusable platforms over one-off implementations. This strategic pivot isn’t just about efficiency; it’s about survival in an era of tightening budgets, workforce challenges, and accelerating citizen expectations.

Salesforce Admin Saves City’s Winter Response

A few years ago, disaster nearly buried a state capital in more than just snow. A high-profile political VIP reportedly got stranded during a surprise snowstorm, and the city’s emergency response—and its mayor—faced intense public scrutiny. Roads were impassable, key government buildings shut down, and city operations ground to a halt. In the aftermath, one thing became clear: this couldn’t happen again. Not under this administration.

Unlock the Full Potential of Agentforce World Tour D.C.

9 Must-Attend Public Sector-Focused Sessions and Events

The Agentforce World Tour D.C. by Salesforce is set to be an immersive, hands-on event with a strong emphasis on AI integration. Tailored to empower the public sector, this event will demonstrate how Salesforce can be leveraged for a multitude of applications efficiently.

MB&A Secures Seaport-NXG Contract Vehicle to Deliver Transformational Solutions for the Navy and DoD

Millsapps, Ballinger & Associates (MB&A) has been on-ramped to the Seaport-NXG contract vehicle, enabling the company to extend its 13 years of expertise in technology solutions and professional services to support the Navy and DoD. By leveraging Salesforce and cutting-edge configurable accelerators, MB&A addresses complex operational challenges with agility, scalability, and a commitment to mission success.

Day 6 – Stocking Stuffers: Streamlining Inventory for Government Agencies

This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to Day 6 of the 6 Days of AI and CRM for Government Series, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.

Day 5 – Making Spirits Bright: Collaboration for Efficiency and Impact

This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to Day 5 of the 6 Days of AI and CRM for Government Series, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.

Day 4 – Santa’s Secret Weapon: Prioritizing Workflows for Efficiency

This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to Day 4 of the 6 Days of AI and CRM for Government Series, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.

10 Salesforce Apps and Tools for Government

Here are some of our top recommendations for free Salesforce tools, ranging from essential utilities to unexpected gems.

Day 3 – Learning and Growing Under the Tree: Smarter Training Strategies

This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to Day 3 of the 6 Days of AI and CRM for Government Series, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.

Day 2 – Deck the Halls and Stay Compliant: Digital Tools for Safety Standards

This holiday season, we’re unwrapping a special gift –a series exploring the transformative power of AI and CRM technologies in revolutionizing government operations. Welcome to Day 2 of the 6 Days of AI and CRM for Government Series, where each post will delve into a unique way AI and CRM solutions, are driving efficiency, compliance, and innovation in the public sector.

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