Centers of Excellence for Veterans and Airmen

MB&A has delivered scalable, compliant, and rapid mission modernization through low-code/no-code (LC/NC) Centers of Excellence at two of the federal government’s largest and most complex organizations — the Department of Veterans Affairs (VA) and the U.S. Air Force (USAF).

The result is a repeatable, platform-based CoE model that empowers federal agencies to:

-Replace legacy systems with secure, agile mission applications
-Accelerate time-to-impact while maintaining ATO compliance
-Embed technical mentorship to build digital and AI fluency internally
-Deliver better modern outcomes for Veterans, Airmen, and mission stakeholders

Creating a Sustainable Digital Ecosystem: Beyond the Platform

The VA’s approach to digital transformation represents more than just smart technology choices; it’s creating a sustainable ecosystem that empowers innovation while maintaining governance and security. This ecosystem approach stands in stark contrast to the traditional model of siloed applications, which are developed and maintained by individual contractors.

Medical Center Operations Transformed Through LC/NC

Across more than 1,200 VA healthcare facilities, environmental management and quality assurance processes were historically paper-based, labor-intensive, and inconsistent. Staff would conduct critical inspections using clipboards and checklists, manually enter data into spreadsheets, and struggle to generate meaningful reports or identify trends.

Catch MB&A at Dreamforce 2025

At MB&A, we don’t just build technology—we build solutions that transform mission outcomes. This October, we’re heading to Dreamforce 2025 to showcase how government agencies and public sector partners are delivering faster, smarter, and more impactful results with ExAM and the Salesforce Platform.

Low Code/No Code: The Foundation of Successful Government Digital Transformation

At the heart of the VA’s digital transformation success is a fundamental shift in thinking: from building custom applications and highly localized solutions to leveraging platforms. Low-code/no-code (LC/NC) platforms, such as Salesforce, have become the foundation upon which the VA and other forward-thinking agencies are building their digital futures.

Breaking the Cycle: How the VA’s Digital Transformation Center Changed the Game

When the Department of Veterans Affairs launched its Digital Transformation Center (DTC), it faced the same challenges that plague most federal agencies: aging (and varied) legacy systems, mounting technical debt, and increasing pressure to modernize service delivery. What set them apart was their strategic approach to these challenges.

Choosing the Right Solution for NSPIRE Compliance

Affordable housing inspections under HUD’s NSPIRE standards need powerful inspection tools that provide both safety and compliance features. The correct solution selection will significantly influence operational performance alongside compliance maintenance and long-term organizational viability.

Seamless Public Housing Inspections for PHAs: Discover What’s Next in Compliance and Efficiency

Public Housing Authorities (PHAs) across the country are facing growing pressure to modernize how inspections are conducted, tracked, and reported. With limited resources and increasing compliance demands from HUD’s NSPIRE protocols, PHAs need smarter, faster ways to manage inspections and facility data. This is your chance to see what’s possible.

Why Government Agencies Focused on Modernization and Innovation Must Think Platforms, Not Projects

The landscape of government technology is shifting dramatically. While agencies have traditionally approached modernization through isolated projects and custom solutions, a new paradigm is emerging—one that prioritizes reusable platforms over one-off implementations. This strategic pivot isn’t just about efficiency; it’s about survival in an era of tightening budgets, workforce challenges, and accelerating citizen expectations.

Salesforce Admin Saves City’s Winter Response

A few years ago, disaster nearly buried a state capital in more than just snow. A high-profile political VIP reportedly got stranded during a surprise snowstorm, and the city’s emergency response—and its mayor—faced intense public scrutiny. Roads were impassable, key government buildings shut down, and city operations ground to a halt. In the aftermath, one thing became clear: this couldn’t happen again. Not under this administration.

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