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Cutting-Edge Digital Audits: The USDA’s Journey to Operational Excellence with the ExAM Platform
Millsapps, Ballinger and Associates (MB&A) in partnership with the United States Department of Agriculture (USDA) Laboratory Approval Programs Team leveraged cloud technology to responsibly scale and digitize laboratory audits migrating away from previously constructed, paper-based, and labor-intensive systems. With the implementation of MB&A’s ExAM platform, the USDA Laboratory Approval Programs have realized a measurable increase in efficiency, reducing time spent on administrative, recordkeeping, and reporting functions by 60% and reducing audit times by an average of 4 hours. As a result, customers are experiencing faster and more consistent service. With fewer resources, the Laboratory Approval Service (LAS) is championing operational excellence through better use of technology and shared solutions.
Millsapps, Ballinger & Associates Welcomes Accomplished Leader as Senior Vice President of Business Development
Millsapps, Ballinger & Associates (MB&A) announces the appointment of William “Bill” Davis as Senior Vice President of Business Development.
ExAM Trailmix for City and Local Governments
MB&A partners with large US government agencies like the Department of Housing and Urban Development, the Department of Veteran Affairs, and the Department of Agriculture
Making Better Business Decisions by Leveraging ExAM’s 4 Key Portfolio Capabilities
At Millsapps, Ballinger & Associates, we’ve built our reputation over the past 10 years by helping our customers to gather the information they need to
The Hidden Costs of Disrespecting your Customers – Whether Internally or In-person
As a leader, it’s critical to reflect on how you and your team talk about your customers’ behaviors, needs, requests, and issues during internal meetings.
ExAM’s Latest Version helps you to Make Better Decisions, Automate Processes, and Get More from your Salesforce Investment
Every few months, we carve out the time we need to focus exclusively on the features you’ve been asking us for, put in the R&D,
Three Simple Strategies that will transform your Work and Home Life
Marking the transition from summer to fall, kids are returning to school, life is starting to ‘normalize’ in the wake of the pandemic, and many
Get better information, so you can make better decisions
No doubt you’ve heard of the old adage, which is sometimes framed as a cautionary tale, that: “What gets measured gets done.” As in, be
The True Costs of Building vs. Buying a Product or App
At MB&A our customers often ask us for advice on building versus buying. One of the most appealing aspects of Salesforce is that it’s an