At the heart of the VA’s digital transformation success is a fundamental shift in thinking: from building custom applications and highly localized solutions to leveraging platforms. Low-code/no-code (LC/NC) platforms, such as Salesforce, have become the foundation upon which the VA and other forward-thinking agencies are building their digital futures.
When the Department of Veterans Affairs launched its Digital Transformation Center (DTC), it faced the same challenges that plague most federal agencies: aging (and varied) legacy systems, mounting technical debt, and increasing pressure to modernize service delivery. What set them apart was their strategic approach to these challenges.
The VA’s Nutrition and Food Services (NFS) uses digital innovation to transform its methods for food safety, quality control, and patient satisfaction.
Federal agencies waste billions annually on custom application development when proven, existing solutions would suffice. Despite tremendous technological advances, many agencies remain trapped in a cycle of costly, time-consuming custom development projects that frequently underdeliver or fail entirely.
Affordable housing inspections under HUD’s NSPIRE standards need powerful inspection tools that provide both safety and compliance features. The correct solution selection will significantly influence operational performance alongside compliance maintenance and long-term organizational viability.
Public Housing Authorities (PHAs) across the country are facing growing pressure to modernize how inspections are conducted, tracked, and reported. With limited resources and increasing compliance demands from HUD’s NSPIRE protocols, PHAs need smarter, faster ways to manage inspections and facility data. This is your chance to see what’s possible.
The landscape of government technology is shifting dramatically. While agencies have traditionally approached modernization through isolated projects and custom solutions, a new paradigm is emerging—one that prioritizes reusable platforms over one-off implementations. This strategic pivot isn’t just about efficiency; it’s about survival in an era of tightening budgets, workforce challenges, and accelerating citizen expectations.
A few years ago, disaster nearly buried a state capital in more than just snow. A high-profile political VIP reportedly got stranded during a surprise snowstorm, and the city’s emergency response—and its mayor—faced intense public scrutiny. Roads were impassable, key government buildings shut down, and city operations ground to a halt. In the aftermath, one thing became clear: this couldn’t happen again. Not under this administration.
9 Must-Attend Public Sector-Focused Sessions and Events
The Agentforce World Tour D.C. by Salesforce is set to be an immersive, hands-on event with a strong emphasis on AI integration. Tailored to empower the public sector, this event will demonstrate how Salesforce can be leveraged for a multitude of applications efficiently.
Millsapps, Ballinger & Associates (MB&A) has been on-ramped to the Seaport-NXG contract vehicle, enabling the company to extend its 13 years of expertise in technology solutions and professional services to support the Navy and DoD. By leveraging Salesforce and cutting-edge configurable accelerators, MB&A addresses complex operational challenges with agility, scalability, and a commitment to mission success.
Revolutionizing Government Operations: AI-Enhanced Inspections & Work Order Automation
May 21st, 2024
2:00 PM Eastern Time (US and Canada)
