Blog
The App Factory Approach
So many organizations are working today to support innovation within their programs and organization. Many of these organizations turn to Salesforce as an innovation platform
Salesforce Trailmix for City and Local Governments Adopting ExAM
MB&A partners with large US government agencies like the Department of Housing and Urban Development, the Department of Veteran Affairs, and the Department of Agriculture
ExAM Achieve: a Flexible LMS Experience for your Organization
Remember your first day of work? Most likely, you had to undergo some training before you could begin contributing value to your team and company.
ExAM Tracker: Building Portfolios and Measurment for Salesforce (ITSM & Frameworks)
For the past 10 years, MB&A has helped organizations to identify the “thin slice of information” they need to gain a market advantage and then
ExAM: Supporting our Clients’ Enterprise Field, Management, Inspections, and Compliance Needs
For the past 5 years, our team at MB&A has released an annual white paper to update our clients and stakeholders on our enterprise field,
Customer Alignment: How to Ensure Expectations meet Reality
One of the most powerful ways to close a sale is to align your solution with your customer’s vision and objectives. And one of the
From Inspections Software to Asset Management: The Power of Listening to our Customers
Over the past 7 years, ExAM4inspections.com has helped organizations do a better job of maintaining the things that are important to their businesses, customers, and
Beyond COVID-19: How Remote Video Inspections will revolutionize an Entire Industry
Note: Please register for Webinar: ExAMRV and Remote Video Inspections on Feb 4, 2021 1:00 PM EST at: https://attendee.gotowebinar.com/register/5517579558281580815 The world is a much safer
2021: A Year of Digital Transformation
While the first and second waves of the COVID-19 pandemic have brought unprecedented changes throughout the United States, one thing is certain: the way business
How ExAM’s “Assess Anything” Feature is Revolutionizing Business Decision-Making
Without question, one of the major draws of the Salesforce AppExchange product the Extensible Assessment Manager (ExAM) is the “Assess Anything” feature. Through it, you
Combining the best of Project Management and Customer Service: Agile the “MB&A Way”
As the Managing Partner at MB&A – which specializes in data collection, inspection, and assessment products built on the Salesforce platform – let me come
Making Better Business Decisions by Leveraging ExAM’s 4 Key Portfolio Capabilities
At Millsapps, Ballinger & Associates, we’ve built our reputation over the past 10 years by helping our customers to gather the information they need to
The Hidden Costs of Disrespecting your Customers – Whether Internally or In-person
As a leader, it’s critical to reflect on how you and your team talk about your customers’ behaviors, needs, requests, and issues during internal meetings.
ExAM’s Latest Version helps you to Make Better Decisions, Automate Processes, and Get More from your Salesforce Investment
Every few months, we carve out the time we need to focus exclusively on the features you’ve been asking us for, put in the R&D,
Three Simple Strategies that will transform your Work and Home Life
Marking the transition from summer to fall, kids are returning to school, life is starting to ‘normalize’ in the wake of the pandemic, and many
Get better information, so you can make better decisions
No doubt you’ve heard of the old adage, which is sometimes framed as a cautionary tale, that: “What gets measured gets done.” As in, be
The True Costs of Building vs. Buying a Product or App
At MB&A our customers often ask us for advice on building versus buying. One of the most appealing aspects of Salesforce is that it’s an
Getting Employees to Think like Business Owners
One of the best pieces of advice my first mentor gave me was to think “like a business owner” whenever I run into workplace roadblocks.
