Blog
Why Government Agencies Focused on Modernization and Innovation Must Think Platforms, Not Projects
The landscape of government technology is shifting dramatically. While agencies have traditionally approached modernization through isolated projects and custom solutions, a new paradigm is emerging—one that prioritizes reusable platforms over one-off implementations. This strategic pivot isn’t just about efficiency; it’s about survival in an era of tightening budgets, workforce challenges, and accelerating citizen expectations.
Cutting-Edge Digital Audits: The USDA’s Journey to Operational Excellence with the ExAM Platform
Millsapps, Ballinger and Associates (MB&A) in partnership with the United States Department of Agriculture (USDA) Laboratory Approval Programs Team leveraged cloud technology to responsibly scale and digitize laboratory audits migrating away from previously constructed, paper-based, and labor-intensive systems. With the implementation of MB&A’s ExAM platform, the USDA Laboratory Approval Programs have realized a measurable increase in efficiency, reducing time spent on administrative, recordkeeping, and reporting functions by 60% and reducing audit times by an average of 4 hours. As a result, customers are experiencing faster and more consistent service. With fewer resources, the Laboratory Approval Service (LAS) is championing operational excellence through better use of technology and shared solutions.
Digitally Manage Construction & Facility Risk
The Department of Veterans Affairs (VA) is revolutionizing construction and facility management by embracing cutting-edge digital technologies to enhance safety, efficiency, and accessibility.
Low Code/No Code: The Foundation of Successful Government Digital Transformation
At the heart of the VA’s digital transformation success is a fundamental shift in thinking: from building custom applications and highly localized solutions to leveraging platforms. Low-code/no-code (LC/NC) platforms, such as Salesforce, have become the foundation upon which the VA and other forward-thinking agencies are building their digital futures.
Breaking the Cycle: How the VA’s Digital Transformation Center Changed the Game
When the Department of Veterans Affairs launched its Digital Transformation Center (DTC), it faced the same challenges that plague most federal agencies: aging (and varied) legacy systems, mounting technical debt, and increasing pressure to modernize service delivery. What set them apart was their strategic approach to these challenges.
From Clipboards to Dashboards
The VA’s Nutrition and Food Services (NFS) uses digital innovation to transform its methods for food safety, quality control, and patient satisfaction.
The Custom Development Trap: Why Government Digital Transformation Often Fails
Federal agencies waste billions annually on custom application development when proven, existing solutions would suffice. Despite tremendous technological advances, many agencies remain trapped in a cycle of costly, time-consuming custom development projects that frequently underdeliver or fail entirely.
Choosing the Right Solution for NSPIRE Compliance
Affordable housing inspections under HUD’s NSPIRE standards need powerful inspection tools that provide both safety and compliance features. The correct solution selection will significantly influence operational performance alongside compliance maintenance and long-term organizational viability.
