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Rolling with MB&A Podcast – Dreamforce 2024 Recap: Public Sector & AI
In this episode of ‘Rolling within MB&A,’ Alex Morrison and Joshua Millsaps share their experiences and insights from Dreamforce 2024. They discuss the conference’s impact on the public sector and how businesses and government agencies can leverage new Salesforce innovations.
Cutting-Edge Digital Audits: The USDA’s Journey to Operational Excellence with the ExAM Platform
Millsapps, Ballinger and Associates (MB&A) in partnership with the United States Department of Agriculture (USDA) Laboratory Approval Programs Team leveraged cloud technology to responsibly scale and digitize laboratory audits migrating away from previously constructed, paper-based, and labor-intensive systems. With the implementation of MB&A’s ExAM platform, the USDA Laboratory Approval Programs have realized a measurable increase in efficiency, reducing time spent on administrative, recordkeeping, and reporting functions by 60% and reducing audit times by an average of 4 hours. As a result, customers are experiencing faster and more consistent service. With fewer resources, the Laboratory Approval Service (LAS) is championing operational excellence through better use of technology and shared solutions.
The Thin Layer of Data that makes a Difference
No doubt, you’ve seen data referred to as the oil of the digital era. When you consider how artificial intelligence enables us to sort through
Making Remote Work, Work for you
Since 2013, MB&A’s now 40-person team has worked almost entirely remotely. Sure, we have offices, but they’re dedicated to small groups and are used, primarily,
ExAM Connect: Connecting your data collection to the systems that need that data
Our flagship Extensible Assessment Manager (ExAM) Salesforce AppExchange product is great for helping you collect data whether that’s in web forms, surveys or via inspections
ExAM Tracker: Building Portfolios and Measurement for Salesforce (ITSM & Frameworks)
For the past 10 years, MB&A has helped organizations to identify the “thin slice of information” they need to gain a market advantage and then
ExAM: Supporting our Clients’ Enterprise Field, Management, Inspections, and Compliance Needs
For the past 5 years, our team at MB&A has released an annual white paper to update our clients and stakeholders on our enterprise field,
Meet Reality Customer Alignment: How to Ensure Expectations
One of the most powerful ways to close a sale is to align your solution with your customer’s vision and objectives. And one of the
