Blog
Why Government Agencies Focused on Modernization and Innovation Must Think Platforms, Not Projects
The landscape of government technology is shifting dramatically. While agencies have traditionally approached modernization through isolated projects and custom solutions, a new paradigm is emerging—one that prioritizes reusable platforms over one-off implementations. This strategic pivot isn’t just about efficiency; it’s about survival in an era of tightening budgets, workforce challenges, and accelerating citizen expectations.
Cutting-Edge Digital Audits: The USDA’s Journey to Operational Excellence with the ExAM Platform
Millsapps, Ballinger and Associates (MB&A) in partnership with the United States Department of Agriculture (USDA) Laboratory Approval Programs Team leveraged cloud technology to responsibly scale and digitize laboratory audits migrating away from previously constructed, paper-based, and labor-intensive systems. With the implementation of MB&A’s ExAM platform, the USDA Laboratory Approval Programs have realized a measurable increase in efficiency, reducing time spent on administrative, recordkeeping, and reporting functions by 60% and reducing audit times by an average of 4 hours. As a result, customers are experiencing faster and more consistent service. With fewer resources, the Laboratory Approval Service (LAS) is championing operational excellence through better use of technology and shared solutions.
Data that makes a Difference
Data has been referred to by some as the oil of the digital era. When you consider how an ever-growing set of digital tools enables
Managing Date and Time information in ExAM and Salesforce
Three key aspects underlie almost every inspection, audit, and compliance use case: date, time, and location. From scheduling to identifying deficiencies, these three come up
How ExAM Enables Interconnectivity, APIs, and Customer Success
Whether you are using ExAM for auditing or inspections purposes, to digitize forms, or for data calls, it will help you to integrate vital information
ExAM Customer Trail Mix: Helping You to Leverage Salesforce & ExAM
Throughout the past 10 years, MB&A has been developing software for data collection, inspections, auditing, and compliance processes on Salesforce’s AppExchange. More often than not,
Webinar: Maintaining Complex Facilities with the ExAM Product Suite
On Dec 2, 2021, at noon Eastern time, we will be holding a webinar to walk through how you can use the ExAM product suite
Upcoming Training & Webinars
Every month MB&A puts on a webinar or a training session to help customers, prospective customers, and partners better understand our existing products, new features,
