Blog
Why Government Agencies Focused on Modernization and Innovation Must Think Platforms, Not Projects
The landscape of government technology is shifting dramatically. While agencies have traditionally approached modernization through isolated projects and custom solutions, a new paradigm is emerging—one that prioritizes reusable platforms over one-off implementations. This strategic pivot isn’t just about efficiency; it’s about survival in an era of tightening budgets, workforce challenges, and accelerating citizen expectations.
Cutting-Edge Digital Audits: The USDA’s Journey to Operational Excellence with the ExAM Platform
Millsapps, Ballinger and Associates (MB&A) in partnership with the United States Department of Agriculture (USDA) Laboratory Approval Programs Team leveraged cloud technology to responsibly scale and digitize laboratory audits migrating away from previously constructed, paper-based, and labor-intensive systems. With the implementation of MB&A’s ExAM platform, the USDA Laboratory Approval Programs have realized a measurable increase in efficiency, reducing time spent on administrative, recordkeeping, and reporting functions by 60% and reducing audit times by an average of 4 hours. As a result, customers are experiencing faster and more consistent service. With fewer resources, the Laboratory Approval Service (LAS) is championing operational excellence through better use of technology and shared solutions.
A Year in Review MB&A 2025
This year brought on a lot of changes and growth for MB&A and we are grateful. We wanted to share our Spotify Wrapped 2025 as we have rung in the New Year and can’t wait to drive outcomes and innovate even more in 2026.
Digital Tools Protecting People and Projects at the VA
At the heart of the VA’s mission to honor veterans lies a commitment to modernizing infrastructure with cutting-edge digital tools.
Cleaning with Confidence: VA Turns EMS into a Digital Safety Net
In the world of healthcare, cleanliness is more than just aesthetics—it’s essential to patient safety.
Superior Results in Nutrition Management
The healthcare industry is undergoing digital transformation and VA nutrition services are taking a big leap forward in this revolution.
The Veterans Affairs (VA) nutrition services are leading the way in digital transformation of healthcare. Traditionally, VA staff spent countless hours manually tracking food temperatures on paper, conducting audits, and documenting meal quality. The paper-based system required excessive time from staff while producing inconsistent results which yielded minimal nutritional service insights.
Salesforce’s Winter Release 26’: For the Admins and Developers
While much of the recent buzz has focused on AI, a closer look at the Winter release reveals that the most significant, immediate benefits are squarely aimed at the people building and maintaining the platform: the admins and developers.
Gridmate: A Cheat Code in Making Your Salesforce Org AI-Ready
If you’ve cleaned your data but haven’t operationalized how it stays clean, you’re still at risk.
Gridmate gives you ease of use and visibility tools to identify and fix problems.
MB&A gives you the process architecture to prevent them and become predictive.
Together, they form the foundation for AI-ready, audit-ready, confidence-inspiring Salesforce orgs.
