Blog

Unlock the Full Potential of Agentforce World Tour D.C.
9 Must-Attend Public Sector-Focused Sessions and Events
The Agentforce World Tour D.C. by Salesforce is set to be an immersive, hands-on event with a strong emphasis on AI integration. Tailored to empower the public sector, this event will demonstrate how Salesforce can be leveraged for a multitude of applications efficiently.

Cutting-Edge Digital Audits: The USDA’s Journey to Operational Excellence with the ExAM Platform
Millsapps, Ballinger and Associates (MB&A) in partnership with the United States Department of Agriculture (USDA) Laboratory Approval Programs Team leveraged cloud technology to responsibly scale and digitize laboratory audits migrating away from previously constructed, paper-based, and labor-intensive systems. With the implementation of MB&A’s ExAM platform, the USDA Laboratory Approval Programs have realized a measurable increase in efficiency, reducing time spent on administrative, recordkeeping, and reporting functions by 60% and reducing audit times by an average of 4 hours. As a result, customers are experiencing faster and more consistent service. With fewer resources, the Laboratory Approval Service (LAS) is championing operational excellence through better use of technology and shared solutions.

Shaping the Behaviors that will Keep the Economy (and the United States) Open throughout the Pandemic
Fogg Behavioral Model Over the last few weeks the country as a whole has engaged in a series of experiments at different speeds and under

Getting Hospital Inspections Right: Preventing Infections, Improving Patient Outcomes, and Reducing Costs
For my generation (Gen X), the words “inspection” and “audit” may bring to mind someone walking around, clipboard in hand, to ensure everything is being


Online Class: ExAM Summer Feature Extravaganza for Implementors
When: June 19th at 12PM ESTWhere: Virtual It’s hot outside, but not nearly as hot as the new features rolling into your latest ExAM release.